Cancellation Policy

RIGHT OF WITHDRAWAL FOR CONSUMERS

Consumers are entitled to a right of withdrawal according to the following conditions:

CANCELLATION POLICY

RIGHT OF WITHDRAWAL

You have the right to revoke this contract within fourteen days without giving any reasons. The period of revocation shall be fourteen days from the day on which you or a third party named by you who is not the carrier has or has taken possession of the last goods.

In order to exercise your right of withdrawal, you must notify us (Frankfurter Brett GmbH, Christian Pleß Straße 11 - Haus 11 , 63069 Offenbach, e-mail address: hallo@frankfurter-brett.de) by means of a clear declaration (e. g. a letter, fax or e-mail sent by post) of your decision to revoke this contract. You can use the enclosed sample revocation form for this purpose, but it is not mandatory.

In order to comply with the revocation period, it is sufficient that you send the notice of revocation prior to the expiry of the revocation period.

CONSEQUENCES OF THE REVOCATION

If you revoke this contract, we will refund to you immediately all payments we have received from you, including the delivery costs (except for the additional costs resulting from your choice of a different type of delivery than the cheapest standard delivery offered by us) and within fourteen days at the latest from the date on which we receive notice of your revocation of this contract. We will use the same means of payment for this repayment as you used in the original transaction, unless otherwise expressly agreed with you; in no case will you be charged for this repayment.

We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us without delay and in any case at the latest within fourteen days of the day on which you inform us about the revocation of this contract. The deadline is respected if you send the goods before the expiry of the 14-day deadline. You shall bear the direct costs of returning the goods.

They shall only be liable for any loss in value of the goods if this loss in value is due to a handling of the goods which is not necessary for the examination of the quality, properties and functioning of the goods.

SAMPLE REVOCATION FORM

If you want to cancel the contract, please fill in this form and send it back to us.

To Versandmanufaktur GmbH, Frankfurter Brett GmbH, Wideystraße 58, 58452 Witten, Email address: info@frankfurter-brett.de

Herewith I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following items

Goods (*)/performance of the following services (*)

Ordered on (*)/received on (*)

Name of the consumer (s)

Address of the consumer (s)

Signature of the consumer (s) (only for communication on paper)

date

(*) Delete as applicable.