CHRISTMAS

SHIPPING INFORMATION

 THE FRANKFURTER BRETT & CHRISTMAS

 

Christmas is just around the corner - please consider the following guidelines when ordering so that the festivities are peaceful and all presents really end up under the tree:

 

 

CUT OFF DATE
with guaranteed delivery before or on 24th of December 2019:

16.12.2019

 

 

KEEP IT SIMPLE:

THE SIMPLER THE ORDER, THE FASTER WE DISPATCH 

The majority of our orders simply follow a simple pattern:

Board + container set + standard accessories ( tablet stand/Easy Pads/wood oil)

 

This standard configuration is very efficient to ship and is therefore packed separately and faster than other more complex orders containing, for example, knives, glasses and tools.

Engravements unfortunately also add a lot of complexity to the fulfillment and need longer to be dispatched.

 

So the closer we get to Christmas, the more we recommend that you keep your order as simple as possible  and buy any non-standard accessories next year when the overall situation is more relaxed.

 

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JUMP THE QUEUE: VOUCHERS AND GIFT CARDS

For those who are too late and/or would like to minimize the risk of late delivery, we recommend our gift cards: We can still post them until last minute, and the high-quality gift cards made of real wood veneer make a good impression.

 

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GUARANTEED DELIVERY?

What does that mean?

We deliver within Germany with DHL. 

DHL guarantees its customers delivery of all orders before or on Christmas Eve by the above date. 

Usually this works and we have no reason to question this promise.

 

Experience over the past few years has shown, however, that DHL's shipping volume can hardly be controlled shortly before Christmas and that there may be a few cases of considerable downtime. 

 

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